EMCI's talented team of Executive Coaches and corporate trainers have served individual and corporate clients in the fields of banking, manufacturing, retail, financial services, education, insurance, transportation, entertainment, for over 25 years.

View Our World-Famous ONLINE Etiquette Training: CLICK HERE. Product tour is FREE

5 Ways You or Your Company
Can Be Trained

1) Online Etiquette Training is now available

2) Live Classroom Trainings: One Hour, Half-Day and Full Day Trainings - Available at Your Site

3) Live Tele-Conferencing Training available for small or large groups

4) Conference Keynote Addresses on the topic of Ethics and Etiquette in American Business

5) Etiquette Coaching is also available by phone

View our 20-module Curriculum for American Business Etiquette and choose the topics that interst you for your training: CLICK HERE.

Reduced Video ONLINE Price for Etiquette Training
until February 1, 2012

$299.00

Curriculum is now taught in 68 countries.

American Business Etiquette Trainers Association (ABETA™)

Or, Purchase the entire 21-Module Etiquette Curriculum
Delivered by email in .pdf format!

$299.00

For a 2-Day Intensive, Total-Immersion Training on the topic of
American Business Etiquette: CLICK HERE. This .pdf file takes five seconds to open so please be patient.

Endorsements for Phyllis Davis, CEO, American Business Etiquette Trainers Association:
CLICK HERE.

NEWFLASH: It's a shocking thought that you don't need to lower the prices of your services or products, remodel the lobby of your building, or even launch an expensive new advertising or marketing campaign to succeed in today's soft economy. All you need to do is to learn the basics of rapport to create a positive human connection in the workplace with your associates, clients and vendors in order to become a success.

This New Economy has everyone's attention. The #1 question we receive from potential clients and customers is, "How can we outperform our competitors if we all have similar products?" And we answer them with a resounding theme: "Practice outcome based behaviors wrapped in a courteous manner that give your customer a positive experience that creates unconscious (or perhaps conscious) loyalty to you and your company."

In today’s uncertain economy, companies and individuals are looking for that competitive 'edge' to keep the customers they have and to attract a growing number of new and loyal customers. Whether a customer is looking for a manufacturing company or a private-client banking group, they have more choices today, and research has proven that people will drive a little further and even PAY a little more money if they like the people they're dealing with at that company.

Business etiquette is NOT about putting on a smiling face and becoming robotic in your business dealings in order to make people like you or trust you. In fact, business etiquette has very little to do with YOU at all. Business etiquette is about focusing on other people using well-defined relationship skills, and taking the focus off of yourself, and doing what we call, 'self forgetting' during your business dealings.

Of course, there are some areas that require total self-focus when you're learning them as with any new skill. For example, formal dining manners, appearance and impressions, and high level communication skills, require repetition and awareness, and after a few tries, they become a natural expression of your character.

After nearly 40 years of creating and teaching American Business Etiquette, we have clearly disproved the old adage that, "It's just business. It's not personal." That is not the case today, in 2010. Business has become very personal and when people have more readily available choices, they expect more service from every interaction.

We also offer LIVE TELE-CONFERENCING for those in your office
and we can tailor each training specifically to meet your needs.

Benefits of Business Etiquette Training

Improves productivity and raises bottom-line sale's figures

Increases client and employee's loyalty

Lowers turnover

Reduces absenteeism, office politics. gossip, and job stress

Lessens incidents of office bullying, gossip and discrimination

Creates higher levels of self-esteem, confidence and workplace morale.

Creates higher levels of self-esteem, confidence and workplace morale.

Phyllis Davis, CEO, Founder, American Business Etiquette Trainers Association
President, Executive Mentoring and Coaching, Inc. 760-317-4788 - Call or email.